Thoughts

Digital agents offer various possibilities to increase the performance of a customer contact centre (hereinafter CCC). Advantages can be achieved in the efficiency...

The start of a new year includes our annual kick-off event: Launch18! A day filled with positive vibes, inspiring sessions, looking back on...

Artificial Intelligence (AI) seems to be the next big thing. Nowadays, it is impossible to avoid the subject. Either when discussing with clients, when...

Last year, I participated in the IT Masterclass of Mediaan. Five very interesting and interactive workshops that handle subjects like app development, hacking &...

Want to advance your skills, and meet like-minded people who share your passion for technology? Join the next IT Masterclass! We challenge ambitious...

Artificial Intelligence (AI) seems to be the next big thing. Nowadays, it is impossible to avoid the subject. Either when discussing with clients, when...

Artificial Intelligence (AI) seems to be the next big thing. Nowadays, it is impossible to avoid the subject. Either when discussing with clients, when...